Felix Legal Privacy Statement
This document sets out how we will use personal data collected from you.
Felix Legal is committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which you can be identified when using our services, you can be assured that it will only be used in accordance with this privacy statement.
Felix Legal may change this policy from time to time. The latest copy can be found on our website or by asking our compliance officer for a copy to be sent to you.
All clients are provided with a copy of the privacy statement as part of our client introduction pack.
Who we are:
Data is collected, processed and stored by Felix Legal, and we are what is known as the ‘data controller’ of the personal information you provide to us.
Felix Legal is a Limited Company (Co. Reg.: 8006996), authorised and regulated by the Solicitors Regulation Authority under number 8006996.
Our Compliance Officer is Abid Khan, who can be contacted via our main office number 01204 565 808 or by email at info@felixlegal.co.uk.
Children:
Our website and services are not aimed specifically at children because in legal work children are generally represented by their parents or guardians, who are requested to provide consent to the use of a child’s personal data.
If you are a child and need further advice or explanation about how we would use your data, please ask the person at our firm who is working with you, or ask to speak to Abid Khan, who will answer any questions you may have.
What we need:
The exact information we request from you will depend on what you have asked us to do or what we are contracted to do for you. This notice is intended for clients and prospective clients only.
Under the GDPR (General Data Protection Regulations) 2018 there are two types of personal data:
- Personal data: e.g., name, address, gender, date of birth, contact details.
- Sensitive personal data: e.g., racial or ethnic origin, religion, health, or criminal convictions.
Some work may require more sensitive data, for which we will seek your explicit consent.
Sources of information:
We may obtain data from:
- You or your representative
- Third parties (e.g., banks, referrers, insurance companies, medical providers)
Why we need your data:
We use your data to:
- Verify your identity and source of funds
- Communicate with you
- Establish funding or insurance
- Provide legal advice, prepare documents, or attend hearings
- Keep financial records
- Respond to complaints or negligence claims
Who has access to your data:
Your data will only be used within Felix Legal, and may be disclosed only when necessary, such as:
- HM Land Registry, Revenue & Customs
- Courts, opposing solicitors
- Experts, Counsel, translators
- Regulators (e.g., SRA, ICO)
- Financial or insurance providers
We ensure all third parties comply with our data handling standards.
How do we protect your personal data:
We protect your data with:
- Firewalls, encryption, anti-malware software
- Secure physical storage
- Staff training and NDAs for external parties
How long we keep your data:
We retain your data for as long as necessary. Examples:
- 6 years for most legal work
- 16 years for some transactions
- Indefinitely for wills, deeds, or probate where required
Your rights:
Under GDPR, you have the right to request access to your data (Subject Access Request). You can make this request to our Compliance Officer.
Complaints:
If you have concerns about your data, please contact Abid Khan at info@felixlegal.co.uk or 01204 565 808. If unresolved, you may contact the Information Commissioner’s Office.
Marketing data:
We may use your information for direct marketing (e.g., via email, social media, post). We will never send SMS or call you without consent, nor sell your data.
You can opt in during:
- Newsletter sign-ups
- Online enquiries
- Social media interactions
- Competitions or surveys
You can unsubscribe at any time without it affecting your legal services.
Legitimate business interests:
We may process your data for:
- Fraud prevention
- Marketing analysis
- Enhancing service quality
- Campaign effectiveness
You have the right to object—contact Abid Khan to do so.
Final notes:
We only use non-sensitive information for marketing, and never disclose specifics unless required by law or with your consent.
To unsubscribe, follow instructions in emails or contact us at info@felixlegal.co.uk. Once unsubscribed, you may still receive case-related emails.
If you have any questions, please contact Abid Khan via 01204 565 808 or info@felixlegal.co.uk.